Private Hotel Chauffer

Job Introduction

Introduction

Join the award‑winning team at Grantley Hall, a five‑star historic estate nestled in the North Yorkshire countryside. As a Private Hotel Chauffeur you will embody our values of accountability, boldness, collaboration and a relentless customer commitment, delivering a seamless, luxurious travel experience that reflects the heritage and contemporary excellence of this distinguished property.

Responsibilities

• Provide safe, punctual and discreet door‑to‑door transportation for guests, ensuring a first‑class experience from arrival to departure.
• Maintain the cleanliness, presentation and mechanical condition of the assigned vehicle in line with the hotel’s high standards.
• Coordinate closely with the concierge and front‑office teams to anticipate guest needs, manage itineraries and arrange bespoke travel services.
• Handle luggage, personal items and any special requests with professionalism and care.
• Stay informed about local attractions, routes and traffic conditions to offer knowledgeable recommendations and optimise travel times.
• Uphold confidentiality, privacy and the highest level of service etiquette at all times.
• Adhere to all health, safety and regulatory requirements, including a clean driving record and valid UK licence.

Skills & Experience

• Valid UK driving licence (Category B) with a spotless driving history.
• Proven experience in a luxury hotel or private chauffeur role, preferably within a five‑star environment.
• Exceptional customer‑service skills, with the ability to anticipate and exceed guest expectations.
• Strong knowledge of the North Yorkshire area and ability to navigate efficiently.
• Excellent communication, interpersonal and teamwork abilities, reflecting our values of collaboration, honesty and active listening.
• Professional appearance, discretion and a commitment to continuous improvement and high standards.
• Flexibility to work varied hours, including early mornings, evenings and weekends, in line with guest arrival patterns.